It has come to our attention that some packages bound for America with USPS are experiencing heavy delays through customs. In particular, we are seeing this occur frequently through the Chicago International Distribution Centre, a customs port between Canada and the US.
Affected orders are still on their way, however there may be an extended wait time as customs processes parcels. Once the package has departed from this facility, it will be handed over to USPS and delivered through their network.
At this time, we do not have any additional information other than what is available through tracking numbers. However, we will be sure to keep you updated if we learn of any further details.
We apologize for these transit delays. Your patience is appreciated as postal systems continue to navigate the effects of the pandemic. Our team will assist to the best of their ability to ensure all packages arrive safe and sound.
If you have any questions, please don't hesitate to contact our team.
- Clionadh Cosmetics