- Lost in transit
Marked as “delivered” but haven’t arrived
- Delivered to the wrong address
- Damaged in transit
- Replaced yet have additional customs fees
All orders going forward will have Route automatically added upon checkout. If you wish to opt out of additional insurance, simply toggle the “Shipping Protection” button off in your cart prior to checking out.
The cost of Route is calculated based on the subtotal of the order. For orders under $100 USD, the cost of Route Package Protection is only $0.98 USD. For orders over $100 USD, Route Package Protection is only 2.5% of the subtotal of your order.
If you have any questions, please contact our team.
- Clionadh Cosmetics
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