Canada Post Strike + Black Friday Shipping Update (2)

Happy Monday! This past week our team tackled a variety of hurdles, but we come with some welcome news in regards to the Canada Post strike.

Canada Post Strike
On Friday, Canada's Labour Minister requested the Canada Industrial Relations Board assess the ongoing strike from both sides, which took place over the weekend. As of today, the official announcement came that Canada Post operations are set to resume on Tuesday, December 17th as parties are viewed to be at an impasse at the negotiation table.

What does this mean? Canada Post operations will begin again tomorrow, however, we do expect delays as their workers catch up on the backlog of packages that have been collecting since the start of the strike. Orders that are already in Canada Post's system should begin moving again soon.

This ruling is a temporary hold over until May 2025, as parties will continue to negotiate between now and then to renew their collective agreement. Our team will continue to stay up-to-date as the situation develops.

Order Update
As for orders, our team completed nearly all FedEx and DHL Express and pick-ups last week. We are currently working to complete the remaining few with these couriers. Last week we also began filling and boxing orders set to ship with Canada Post and continue to do so. The earliest we will be able to drop off or have packages picked up by Canada Post is Thursday, December 19th.

We will try and get as many packages as we can on their way prior to the holiday break. However, due to the backlog of parcels, please expect transit delays as Canada Post works to move all packages held in their mailing stream. If anyone would like to change your shipping method, please contact our Customer Care Team.

As for January preorders, we were able to complete all nail polish preorder products, with the exception of Golden Prairie. Any orders that only have these and can ship with a courier service were shipped last week.

Our team has been receiving a very high volume of emails over the last fews weeks, both due to the holiday season, but also the Canada Post strike. While we work to get back to everyone, please expect a delayed reply. We appreciate your patience!

Just a reminder that our workshop will be closed for the holidays between December 23rd - January 1st. Any orders that are not dispatched before this will be once our team returns from the holidays.

Thank you again for your understanding through these last weeks as we have navigated these hurdles. We look forward to operations returning to normal and all of you receiving your parcels.

Thank you for your support. Have a great week!

~ Clionadh Cosmetics