Shop Updates — News & Events

Shipping to the US Reopened! 🇺🇸

Posted by Leigh Cavanaugh on

We're happy to say that shipping to the US has been reopened! At this time we only have FedEx's International Connect Plus service available.

The 20% off coupon SAVE20 still applies site-wide! 🎉

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Canada Post Back on Strike, Services Temporarily Suspended

Posted by Leigh Cavanaugh on

Late on Thursday, September 25th, the Canadian Union of Postal Workers (CUPW) representing Canada Post workers, without warning, launched a national strike that was effective immediately. As a result, all Canada Post shipping services have been ceased and the services temporarily suspended from our website. FedEx and DHL shipping options remain as available alternatives.

⚠️ As new information becomes available, this post will be updated.

New Update > October 14th

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US Tariff & Order/Preorder Updates (2)

Posted by Kristie Del Sol on

Please read for important information regarding U.S. orders. Due to new customs requirements and high courier fees, we've temporarily paused U.S. shipping. While our products remain tariff-exempt, unexpected processing fees and shipping delays are affecting order fulfillment.

We're actively working on solutions, including alternative shipping methods, and will reach out directly to U.S. customers with outstanding orders. In the meantime, you can choose to hold, pay applicable fees, or request a refund.

For assistance, contact: customercare@clionadhcosmetics.com.

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US Tariff & Order/Preorder Updates (1)

Posted by Leigh Cavanaugh on

Since the US tariff implementation last Friday, we have continued doing additional research now that more information is available. Based on our findings, our products should be exempt from tariffs under the United States-Mexico-Canada Agreement (USMCA) since they are manufactured in Canada (and meet very specific criteria).

Please give this important update a read for the latest information on tariffs and On Topper the World preorders.

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Important Update on Tariffs for our US Customers

Posted by Leigh Cavanaugh on

As of August 29th, the de minimis rule (which is the rule that allows parcels valued up to $800 USD enter duty-free) is set to end for all countries. This means that all packages imported into the USA will be subject to tariffs, including our Clionadh Cosmetics packages from Canada.

⚠️ As new information becomes available, this post will be updated.

New Update > September 11th

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