Shop Updates — News
Partial Service Suspension for Australia and New Zealand
Posted by Sherrie Orr on
Due to COVID-19, border closures have restricted flight capacity causing a temporary suspension on all air transit services via Canada Post to Australia and New Zealand. In the interim, we have set up an alternative shipping option through DHL Express, which is currently available.
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Shipping Destination Updates
Posted by Leigh Cavanaugh on
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Route - A New Way to Protect your Clionadh Packages
Posted by Leigh Cavanaugh on
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US Customs and USPS Processing Delays
Posted by Leigh Cavanaugh on
It has come to our attention that some packages bound for America with USPS are experiencing heavy delays through customs. In particular, we are seeing this occur frequently through the Chicago International Distribution Centre, a customs port between Canada and the US.
Affected orders are still on their way, however there may be an extended wait time as customs processes parcels. Once the package has departed from this facility, it will be handed over to USPS and delivered through their network.
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Shipping to the UK Temporarily Suspended
Posted by Leigh Cavanaugh on
Due to the changing laws with Brexit, there have been a series of new rulings that have impacted businesses worldwide. As a result, we unfortunately have had to temporarily suspend shipping to the UK for any new orders.
Current outstanding orders placed before February 24th are processing and will be dispatched on schedule.
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